Delivery Areas

Our Delivery Promise

At Luxe Colombo, we ensure your gourmet selections are delivered with care, precision, and reliability.

Colombo 01–15

Monday to Saturday

Orders placed before 10:30 AM – Same-day delivery
Orders placed after 10:30 AM – Next-day delivery

Greater Colombo

Delivery within 24–48 hours

Polgasowita – Moratuwa Region

Dry & Cold Items: Delivered within 3 days

Peliyagoda – Negombo – Kiribathgoda Corridor

Cold Items: Delivered once a week (typically Thursdays)
Dry Items: Delivered within 3 days from order date

Southern Coast (Up to Tangalle)

Cold Items: Delivered once every 10 days
Dry Items: Delivered within 3 days from order date

Kandy

Dry Items: Delivered within 3 days
Cold Items: Delivered once a week

Islandwide Delivery (Dry Items Only)

Dry goods delivered islandwide within 3 days.

On-Demand Express Delivery

Delivery can be arranged via PickMe Flash upon request.
Additional charges may apply.

Delivery schedules may vary during public holidays, extreme weather conditions, or due to product availability. Our team will contact you in advance should any adjustments be required.

🚚 Delivery FAQs – Luxe Colombo

Which areas do you deliver to?
We deliver across Colombo, Greater Colombo, selected suburbs, Kandy, the Southern Coast (up to Tangalle), and islandwide for dry items.

Do you offer same-day delivery?
Yes. Same-day delivery is available for Colombo 01–15 for orders placed before 10:30 AM (Monday to Saturday). Orders placed after this time will be delivered the next day.

What are the delivery timelines for Greater Colombo?
Deliveries within Greater Colombo are completed within 24–48 hours of order confirmation.

How long does delivery take for Polgasowita and Moratuwa areas?
Both dry and cold items are delivered within 3 days for the Polgasowita–Moratuwa region.

How are cold items delivered to Peliyagoda, Negombo, and Kiribathgoda?
Cold items to these areas are delivered once a week, typically on Thursdays. Dry items are delivered within 3 days from the order date.

Do you deliver to the Southern Coast?
Yes, we deliver up to Tangalle along the Southern Coast.
Cold items are delivered once every 10 days.
Dry items are delivered within 3 days.

Do you deliver to Kandy?
Yes. Dry items are delivered within 3 days, and cold items are delivered once a week.

Do you offer islandwide delivery?
Yes, dry items only are delivered islandwide within 3 days.

Can I order cold items islandwide?
Cold items are available only in selected regions to ensure strict quality and cold-chain standards.

What is the cut-off time for same-day delivery?
The cut-off time for same-day delivery is 10:30 AM for Colombo 01–15.

Do you offer express or on-demand delivery?
Yes. On-demand express delivery can be arranged via PickMe Flash, subject to availability and additional charges.

Will I be notified if there is a delay?
Yes. In rare cases such as public holidays, extreme weather, or product availability issues, our team will contact you in advance with updated delivery timelines.

Do you deliver on Sundays or public holidays?
Regular deliveries operate Monday to Saturday. Sunday and public holiday deliveries may be limited or unavailable.

How can I track my delivery?
Once your order is dispatched, delivery updates will be shared via WhatsApp or SMS where applicable.

Who can I contact for delivery-related queries?
You may contact our customer support team via WhatsApp or phone, and we’ll be happy to assist.

Contact us;

Info@luxecolombo.com
0707070791